Restaurant growth platform

ChefPilot

A restaurant growth platform MapleHex built for its sister company: one QR code that turns the end of a meal into honest Google review invitations, private feedback, a guest list the restaurant owns and repeat visits.

Sector: Restaurant technology
Location: Kitchener-Waterloo, Ontario
Year: 2026

chefpilot.ca

ChefPilotGrowth LoopHow It WorksResultsPricingFAQBook a 15-Minute Demo

One QR code. Four ways to grow.

Make every order grow your restaurant.

ChefPilot turns a two-minute reward spin into honest Google review opportunities, private guest feedback, an email audience of consenting guests, and a reason to come back. We set it up at your restaurant. No POS integration, nothing for customers to download.

Book a 15-Minute DemoSee the Growth Loop✓ Live in about 15 minutes✓ No POS integration✓ Month to month

One guest. Four growth wins.

The visit ends. The growth keeps going.

The wheel earns attention. Private feedback shows you what to fix. An honest review invitation helps turn a great experience into public proof. Permissioned email and a reward give that guest a reason to return.

Step 1Play

Give them a reason to scan.

A single-use code and a spin turn the end of the meal into something the guest actually wants to do.

Step 2Listen

Learn what the table never told your staff.

A one-tap rating and a private note reach you directly, while there is still something you can do about it.

Step 3Grow

Invite every guest to share an honest Google review.

The same invitation at every rating, at the moment the phone is already in their hand.

Step 4Bring back

Reach consenting guests after they have gone quiet.

Guests who opt in join an audience you own, and a winback email carrying a reward goes out on its own.

Most marketing ends at the sale. ChefPilot makes the sale start the next one.

The guest journey

Two minutes for the guest. Almost nothing for your team.

No app and no login for the guest. We install it and train your team on site in about 15 minutes. After that, handing out a code is the whole job.

You hand out one single-use code

To a guest at the table, with a takeout order, at an event, or printed and dropped into a delivery bag. You decide who gets one.

The guest scans and enters it

Any smartphone, straight into the browser. No account, no download, no login. A quick skill-testing question, then the wheel.

They spin and win a reason to return

You choose the prizes and the odds. Most rewards are redeemed on a future visit, which is the point: the prize is the next booking.

They rate the visit and can tell you privately

One tap for the rating, then a private note if there is something to say. It reaches you and nobody else.

Every guest gets the same Google invitation

Whatever they rated and whatever they wrote privately, the invitation is identical. No reward ever depends on leaving one.

Consenting guests join your email audience

Opting in is a separate, optional choice. Guests who do can be reached by an automated winback email once they go quiet.

See the full loop on your own tables

The next guest can be more than one sale.

We reply within one business dayA real person from the team, not a sales sequence.A 15-minute demo at your restaurantWe show you the whole guest journey on your own phone.If it fits, you’re live in about 15 minutesWe set it up on the spot and train your staff before we leave.

Book My 15-Minute Demo

ChefPilot

Canadian-built in Kitchener-Waterloo. ChefPilot helps independent restaurants turn great meals into honest review invitations, guest feedback, an audience they own and repeat visits, all from a single QR code.

Explore

Growth Loop
How It Works
Pricing
FAQ

Legal

Privacy Policy
Merchant Agreement
Acceptable Use
Data Processing

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The business challenge

Independent restaurants live on Google reviews and repeat guests, but the best moment to ask, the end of a good meal, usually passes with nothing captured. Delivery apps keep the customer relationship, a bad night shows up first as a public one-star review, and owners have no time for review tools, loyalty apps and email marketing, let alone a POS integration.

What MapleHex did

ChefPilot is MapleHex's sister company, and MapleHex designed and built it from the first sketch to restaurants using it in Kitchener-Waterloo. We built the guest journey (code, reward spin, rating, private feedback, review invitation), the owner dashboard with analytics and automated winback emails, staff redemption, and the API, database, job queues, email and subscription billing behind them. We also built an Android app that prints reward-code vouchers on a Bluetooth receipt printer, the chefpilot.ca marketing site, the brand and a print-ready flyer kit.

Brand identity
Product design
Web app development
Owner dashboard & analytics
Database & API
Transactional & winback email
Subscription billing
Android printing app
Marketing website
Print collateral

Key design & technical decisions

01
No app, no login, no POS: guests scan or type a code in their browser and are done in about two minutes, and a restaurant goes live after a 15-minute on-site setup with a loaned tablet and QR code printer, month to month.
02
Honest by design: every guest gets the same invitation to share a Google review whatever they rated, and no reward ever depends on leaving one. Private feedback reaches the owner first, so they hear about a bad night before the internet does.
03
One code, one spin: single-use codes printed on receipts or tucked into delivery bags gate the reward wheel, so rewards bring guests back in person and every QR placement can be measured.
04
A real multi-tenant platform: Next.js and React on the front, NestJS, Prisma and PostgreSQL behind it, BullMQ queues for email and alerts, Stripe for subscriptions, and a thin Flutter Android shell that hands printing to an ESC/POS printer.

The finished experience

Owners land on “Make every order grow your restaurant.” and follow the growth loop: a guest scans after the meal, spins a reward wheel, rates the visit and leaves private notes, then gets an invitation to share a Google review. The site then covers delivery orders, the two-minute guest journey, analytics, plans with on-site setup, plain-answer FAQs and what's being built next, and closes with a request for a 15-minute demo. Behind it, owners run everything from one dashboard: the feedback inbox, rating trends, the wheel, customers and winback emails.

ChefPilot website on desktop: the home page hero

ChefPilot website on a phone: the home page hero

Visit the live site ↗

Outcomes

100
Lighthouse SEO score
Source: Lighthouse 12.8, mobile, 3 runs, Oct 2026
100
Lighthouse best-practices score
Source: Lighthouse 12.8, mobile, 3 runs, Oct 2026

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